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Onboarding Documents


Pre-Install Questionnaire:

This document will guide you through the initial
setup of your PrismPBX system.
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6731i Button Template:

This document is a fillable PDF used for preparing paper button
identification inserts for the Lightspeed 6731i IP handset.
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PrismPBX Service Agreement:

This is the Lightspeed Voice service agreement.
It is a downloadable and fillable PDF document.
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Employee Consent to Recording Form:

This document gives legal notice to employees that calls may be recorded.
It is client's responsibility to ensure legality of document PRIOR to use.
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Software Downloads


AgentSync:
This is the program that will automatically pop
caller ID information up in your browser.
Supported Operating Systems: Windows XP / Vista / 7
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Click2Call:
This browser plugin will allow you to click
phone numbers on websites to initiate phone calls.
Supported browsers: IE8+ and Firefox 8+
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User Documentation


PrismPBX Installation & User Guide:

This document will guide you through the initial
installation and user functions of the PrismPBX.
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PrismPBX Administration Guide:

This document will guide you through the administrative
functions of the PrismPBX. Please email Support with any questions.
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Visual Switchboard Guide:

This document will instruct you on the
configuration and use of the Visual Switchboard.
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vFax User Guide:

This document will guide you through the operation
of the PrismPBX vFax Panel.
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