Detailed Reports

There is something very satisfying about being able to run a quick, easy report and find an abundance of information on what transpired with your office for any given period.

Our Detailed Reports show you:

  • Date, Time, & Length of each call in any date range
  • Number of inbound and outbound calls per user
  • Person or group who received the call, as well as any transfers
  • Call disposition (answered, no answer, busy, etc.)
  • Number of rings before calls are answered
  • Call volume per hour and per person
  • Whether or not the call was recorded, and a downloadable file, when appropriate
  • Unique callers

Detailed reports allow you to be in control of your communications.