Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • great customer service! quick, polite, and informative! A+ - 11 days ago
    • Jeremy helped me out with 2 separate questions I had yesterday, and was a pleasure to work with. I have not had a single complaint about an… - 11 days ago
    • Thank you for great service and taking care of things fast. - 11 days ago
    • Jay has been amazingly helpful in helping to design and implement the change to an IVR system. Our profound thanks for making this happen s… - 11 days ago
    • As always the staff @ Lightspeed far exceeds my expectations! - 11 days ago
    • awesome service - 12 days ago
    • Helpful per usual. I was able to make sure our set-up is more consistent across users after feedback from Jay here. - 12 days ago
    • Great customer service, thank you! - 14 days ago
    • Greg does good work! - 15 days ago
    • Jay was absolutely wonderful to work with! Very informative!! - 15 days ago
    • Always helpful - 15 days ago
    • Haven't tested this yet but I am sure it is perfect as it always is. - 15 days ago
    • fast response. Thanks! - 15 days ago
    • Very prompt response. Completed service request. - 15 days ago
    • THANK YOU! - 16 days ago
    • Excellent!! - 16 days ago
    • Fast Response! - 16 days ago
    • Everything is wonderful! - 16 days ago
    • Excellent, as usual! - 16 days ago
    • Very fast customer service - 17 days ago
    • Thanks so much for your support - 17 days ago
    • He called me within minutes with an answer. - 17 days ago
    • Lightspeed Voice has been nothing short of phenomenal in helping me solve the call quality issues here in my office. Geoff was with me ever… - 17 days ago
    • Awesome turn around time! Very helpful staff! Thanks! - 17 days ago
    • Outstanding as always! I appreciate having your tech support available when I have a question or need any help -- thanks again! - 18 days ago
    • 10 - 18 days ago
    • Yes! I very statisfied! - 18 days ago
    • Great! - 18 days ago
    • Great response, thank you! - 18 days ago
    • Great Service every time I call. Thank you. - 19 days ago


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources