Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • The issue was resolved quickly and almost effortlessly. The representative went above and beyond the call of duty t… https://t.co/b2ozBFvCcY
    • Awesome. Installation highly surpassed my expectations. Great job! Especial thanks to the tech support people.
    • thanks for reaching out. Not sure this was an actual problem, but anyway looks resolved now.
    • Luke was so amazing assisting me in the router set-up
    • Excellent support
    • always helpful when I call. thank you
    • we are so happy with the service we have received thus far from your company! Keep up the good customer service!
    • Service was the main reason we switched from our previous carrier. Keep up the good work!
    • have somebody call me about a router!
    • Luke was great.
    • fast friendly service
    • Technology is so responsive and quick to resolve or answer questions.
    • These folks always go above and beyond. I’ve recommended them even to non Allstate customers.
    • The technician respectful and assisted my staff immediately and appropriately.
    • Great support!
    • Chris went above and beyond my expectations regarding adding more phones to our system. He did a great job!
    • You guys are the ish!
    • Everything was resolved to my satisfaction.
    • You guys are awesome and TJ was so nice great service. We are very satisfied. Thanks so much.
    • Always professional, courteous and prompt! You guys rock!
    • the service in our transition to LightSpeed has been amazing
    • VERY FRIENDLY - VERY HELPFUL
    • devin was extremely patient with me. very satisfied!!!
    • We are a brand new client and the process has been a bit frustrating. We have requested a training on both the phon… https://t.co/MBiM6Sl41j
    • Very helpful
    • Michael was great very upbeat and was very helpful.
    • It took a second & third contact to get it done, but this was an unusual situation.
    • All good... thanks!
    • the service to take care of the issue was good but I believe this problem would have never happened if at the time… https://t.co/ueXuBA6IKG
    • I love being back with Lightspeed. I am still having issues with the mobile app


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources