Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • I am satisfied but it always takes too long to resolve the issue and I have to follow up multiple times for an upda… https://t.co/YareTJjIT7
    • Thanks for checking and reporting back so quickly
    • thank you!
    • RE: And anyone who ask what we think of Lightspeed, I tell them their Customer Service is amazing. :)
    • FW: And anyone who ask what we think of Lightspeed, I tell them their Customer Service is amazing. :)
    • RE: In under 5 minutes the issue was resolved. Very efficient and listened to what I needed before responding.
    • FW: In under 5 minutes the issue was resolved. Very efficient and listened to what I needed before responding.
    • And anyone who ask what we think of Lightspeed, I tell them their Customer Service is amazing. :)
    • Unfortunately, the recording never appeared so I had to call in to actually see if it was successful in recording. All is well though.
    • Everything is working great! Thanks for your help!
    • Anthony was excellent in getting all the PCs set up!!!
    • In under 5 minutes the issue was resolved. Very efficient and listened to what I needed before responding.
    • Great service not a fan of the new equipment. Meh :-)
    • Thanks for looking into this! This is a minor issue, so I think it is ok to leave it open ended for now.
    • Nathan was awesome, as always! He made it seamless and he was super friendly and patient (trust me, when it comes t… https://t.co/iw74rfzYTz
    • Lightspeed does a great job of solving issues with proactive follow up. I would certainly recommend them.
    • More than satisfied. I am very green to this business and Paul couldn't have been more helpful. Thanks again Paul Koeing!
    • I am looking forward to getting the switch process completed.
    • ya did great!
    • Great job. Isaiah is awesome.
    • Not sure who helped me. But I appreciate that he took the initiative to clean up my sales ques. Thanks for your help.
    • Love these guys!
    • Dan was amazing and extremely helpful in the software installation required. great addition to your team!
    • Always great customer service!
    • Good, I'm satisfied.
    • Always incredibly helpful! thank you
    • great job as always! Thanks!
    • Mike did an awesome job, very kind and patient every time,
    • you guys are the best
    • Graham was very professional, polite and vey patient. He helped me tremendously. Great Job!


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources