Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • Very Helpful Indeed :o)
    • Glad to know about the *21 functionality!
    • Great customer service!
    • Wonderful!
    • Excellent!!!
    • great job!
    • awesome service!! Keep it up. YOU da MAN Devin!!!
    • We are good to go. Currently trying to embed FUT into all facets of my agency.
    • Everything has been top notch so far but I don't even have the phones quite yet. You are great at providing support… https://t.co/DFpmhZWuoz
    • Dan was very personable and encouraging to provide the assistance I needed.
    • Great service
    • Dan was very helpful and processed the request in a timely fashion. Thanks
    • Always excellent service and friendly too.
    • Dan went the extra mile to help me out. Mirror seems to be working great! Thanks!
    • Everyone is very receptive!
    • great service as always
    • Everything has been going great!
    • Everyone is always so kind and helpful!
    • Excellent response and first call resolution, thank you!
    • Your team has been there form me since day 1! I appreciate all the help you have provided to me and how quickly you… https://t.co/7GrKmQrgJU
    • The representative was very patient and knowledgeable. The rep took a lot of time with the call.
    • always a great job~
    • Very helpful and friendly. He got the problem fix. Great Service
    • I'm happy that we got the issue fixed and were able to get help from one of the developers. My only feedback is tha… https://t.co/FgU3fcSPOg
    • You guys have been super helpful and quick to answer any questions we have since the first day we signed up. So gla… https://t.co/zSNws2xfUo
    • Excellent customer service - very helpful. This has always been my experience with Lightspeed - thank you!
    • Every time that I've had to call in with questions, everyone has been very supportive and quick to answer. I'm very… https://t.co/46kA1L39xK
    • I am happy with your support service. She was helpful and respectful.
    • But, I did asked for a manual so I will be able to refer to when needed and as of yet have not received it; and not… https://t.co/sjwckfva1w
    • Wonderful as always


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources