Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • Every time I call and get Cole on the phone he answers my questions quickly. Walks me through how to do it on my ow… https://t.co/iSooGKhnf7
    • As always fabulous service from Lightspeed. Paul was able to do everything I asked for in just a few clicks.
    • The first gentleman that I worked with didn't seem completely fluent with the software side of everything. It took… https://t.co/8x3yM5XMXR
    • As always each and every customer service rep we speak with is a pleasure and resolve of issues are very timely.
    • TJ is always great
    • This was my first time working with Lightspeed and I appreciate the assistance. Good to know you can rely on the su… https://t.co/YOtZwJrJA0
    • Very helpful
    • I haven't talked to anyone lately but I've always been satisfied with the service.
    • It has taken since Jan 2 to get my FUT in working order. It seems as though it is work now. Fingers crossed. That b… https://t.co/g6DAmifkOv
    • Awesome as always
    • As usual, I was helped out by a friendly / professional employees.
    • Excellent Service
    • Always excellent service from Lightspeed!!!
    • I am pleased with the whole team, thank you for working on all our little fires.
    • Great service
    • excellent support
    • Always superior service!!!
    • I was very happy with the assistance that was provided by lightspeed. I was contacted back shortly after sending th… https://t.co/C0y4P3MuPA
    • Outstanding as always
    • Still waiting to receive my phones and activate the service.
    • Anthony was great in assisting me. He promptly returned my call and told me exactly what I needed to know. He walke… https://t.co/9bbwv61DkH
    • Quick and reliable service, not you see often from other companies.
    • Not a very good experience
    • I love Jason! He is great help!
    • you guys are always quick to respond. thank you !
    • Justin was great- probably the best rep I have ever worked with when I've called Lightspeed!
    • I appreciate the teams patience as we learn this new system,
    • RE: You all have been on top of every request we have had, and we are truly thankful for your level of service!
    • Everyone I have spoken with has been very courteous and extremely helpful.
    • FW: You all have been on top of every request we have had, and we are truly thankful for your level of service!


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources