Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • Awesome!
    • Always Awesome!
    • Excellent service that has exceeded my expectations! Everyone has been a great help in making this transition seaml… https://t.co/XkC8fLpGer
    • Maybe a little slower
    • Always great
    • Fast and great service as always
    • Everyone I have worked with has been excellent and very helpful. They have all taken the time to help answer all ou… https://t.co/e8nCi9MGGI
    • Service was great as always! You guys are wonderful and we are so thankful for your help!!
    • Excellent, Luke and the rest of the technical support staff are exceedingly meeting my expectations and their dedic… https://t.co/L3fzuk2A2C
    • Doesn't take long to get through to Staff and staff is very helpful ! and have Great Attitudes !
    • Prompt and friendly response
    • ok
    • I'm not sure why this is closed out. Per Greg, he sent an internal note (ticket?) to Nick on exploring getting a se… https://t.co/DRbtaVOlF7
    • Thanx so much for getting back to me so quickly - the problem is completely solved
    • love the friendly conversation and the fact that these guys know there stuff and anything we need is handled immediately
    • He was very patient and friendly. Thank you
    • Excellent support
    • always appreciate TJ!
    • Everything good
    • Dan was exceptional and very pleasant in helping. Always satisfied with support from your team!
    • Great service!
    • FANTASTIC!!!! While I am personally stressed with the transition, it has nothing to do with the service from LIghts… https://t.co/yxApWc1PC6
    • I took the webinar and it was very good. Then I asked for job aids which were forwarded to me.
    • Great!
    • Always very helpful and patient. He was amazing and answered all of my questions and helped me get everything set up.
    • The response was fast, the solution was effective.
    • I have been quite pleased with your service
    • Great CS all the time....keep it up!!
    • Dan was incredibly helpful with my questions about the initial setup of new extensions in the agency I purchased and opened on August 1.
    • Resolved. Thanks for looking into this one!


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources