Our Customers Are #1

    How does your current phone company stack up against Lightspeed Voice? Are you happy with their ability to tend to your needs quickly and efficiently? Do they make you feel important and needed? Our priority is "over-the-top" customer service, and because of this, we receive daily accolades from our customers. Check out our "true" customer service ratings from our latest 100 customer service tickets.



    At Lightspeed Voice, we're not happy unless YOU are happy!

    Not all customers leave a comment with their rating, but here are some who do. These ratings and comments can change by the minute. Feel free to come back later and see what else has been said about us!

    Our Latest Feedback
    • I think it was Dennis and then Michael that took care of us. They were great! They got us up and working in such a short time.
    • Great Service !!!!
    • thanks! All is working well now.
    • Wonderful as always!
    • I'd love to know what the original issue was here in case a similar issue occurs again in the future. I believe I o… https://t.co/rQzJs73hG1
    • Awesome as always!
    • Your company has the best tech support, always friendly and helpful. It's the reason we do not even entertain switc… https://t.co/zyWFas7vgA
    • the team was quick to respond
    • Thank you so much!! Always helpful and professional.
    • STILL WAITING TO FIND OUT IF IT HAS BEEN REPAIRED
    • Great, nice fast response. Hopefully didn't have anything to do with why custom destinations were down yesterday morning!
    • TJ was very patient and thorough. A pleasure to work with!
    • I have been with two previous VOIP providers, and switching to Lightspeed was the easiest by far! Quick, prompt service.
    • Thank you. Shortly after we made this change I received confirmation that this phone would be returned to manufactu… https://t.co/7FMIyCyarl
    • Awesomeness
    • Mike did an awesome job and was very patient since my agencies internet speed was extremely S L O W -- Alex
    • My issue was resolved and I am very happy for it.
    • great customer service! quick, polite, and informative! A+
    • Jeremy helped me out with 2 separate questions I had yesterday, and was a pleasure to work with. I have not had a single complaint about an…
    • Thank you for great service and taking care of things fast.
    • Jay has been amazingly helpful in helping to design and implement the change to an IVR system. Our profound thanks for making this happen s…
    • As always the staff @ Lightspeed far exceeds my expectations!
    • awesome service
    • Helpful per usual. I was able to make sure our set-up is more consistent across users after feedback from Jay here.
    • Great customer service, thank you!
    • Greg does good work!
    • Jay was absolutely wonderful to work with! Very informative!!
    • Always helpful
    • Haven't tested this yet but I am sure it is perfect as it always is.
    • fast response. Thanks!


    Lightspeed Voice offers your business the communications advantage of a “Fortune 500” at a fraction of the cost over traditional phone systems. We achieve this by releasing you from the expensive, obsolete, and inadequate telephone lines and moving your voice communications into the 21st Century through state-of-the-art high speed data connectivity.

    Our fully hosted system is not tied to your physical location and is not disrupted by your local power or internet interruptions. Forget the worry of disaster planning or data loss, with Lightspeed, all of your voice communications are powered 100% by Cisco Systems networking equipment in a fully redundant, professional data center.

    With PrismPBX, Click2Call, and AgentSync, Lightspeed Voice puts you in total control of your business. From Clients to Employees, you can manage your entire communications system from your office, home, or anywhere around the world. Lightspeed understands the needs of small business and has designed as system that allows you to run your agency as effectively as any business on the planet.

    With Lightspeed you have Everything Under Control.

    • Control Cost
    • Control Risks
    • Control Features
    • Control Locations
    • Control Interruptions
    • Control Client Response
    • Control Human Resources