# Lightspeed Voice > Lightspeed Voice provides cloud business phone systems, messaging, AI call intelligence, and AMS/CRM integrations. The platform serves insurance agencies, financial advisors, and other customer-facing businesses. Last updated: 2026-10-20 NOVA AI provides Smart Summaries, Transcription, and Sentiment insights. NOVA Pro adds Custom Summaries, Success Score, Call Queries, Ask NOVA, Follow-Ups, and advanced workflows. Supported integration features, AI availability, and syncing behavior vary by platform and account configuration. Refer to the linked pages for current capabilities, requirements, pricing, and terms. ## Choosing a Product - Business calling and messaging: start with Lightspeed Connect and the Business Communications overview. - Reviewing completed calls with summaries, transcripts, and sentiment: start with NOVA AI. - Custom summaries, scoring, deeper analysis, follow-up drafts, and advanced workflows: start with NOVA Pro. - Desktop or mobile calling: see Orbit Apps. Sales automation and contact workflows: see Lightspeed Automate. ## Products - [Business Communications](https://www.lightspeedvoice.com/products/business-communications): Overview of the connected calling, automation, and AI platform. - [Lightspeed Connect](https://www.lightspeedvoice.com/products/connect): Cloud business phone service and calling features. - [NOVA AI](https://www.lightspeedvoice.com/products/nova): Review completed calls with searchable transcripts, Smart Summaries, and sentiment insights. - [NOVA Pro](https://www.lightspeedvoice.com/products/nova-pro): Custom summaries, call scoring, queries, Ask NOVA, follow-up drafts, and advanced workflows. - [Orbit Apps](https://www.lightspeedvoice.com/products/orbit): Desktop and mobile apps for business calling and team communication. - [Lightspeed Automate](https://www.lightspeedvoice.com/products/automate): Sales automation, activity reporting, and contact workflows. - [PrismPBX](https://www.lightspeedvoice.com/products/prismpbx): Cloud-based business phone system and hosted VoIP capabilities. ## Features - [Features Overview](https://www.lightspeedvoice.com/features): Business calling, messaging, recording, apps, integrations, and AI tools. - [AI Phone System](https://www.lightspeedvoice.com/features/ai-phone-system): How business calling and AI call intelligence work together. - [AI Call Summaries](https://www.lightspeedvoice.com/features/ai-call-summaries): Key points, outcomes, and next steps from completed phone conversations. - [Call Transcription](https://www.lightspeedvoice.com/features/call-transcription): Searchable text transcripts of completed business calls. - [Call Sentiment Analysis](https://www.lightspeedvoice.com/features/call-sentiment-analysis): Post-call sentiment insights and configurable Sentiment Alerts. ## Integrations - [Integrations Directory](https://www.lightspeedvoice.com/integrations): Supported AMS, CRM, sales, and business software connections. - [Applied Epic](https://www.lightspeedvoice.com/integration/applied-epic): Insurance agency calling, client records, call documentation, and NOVA insights. - [AMS360](https://www.lightspeedvoice.com/integration/ams360): Client context, call activity, recordings, and AI-assisted call review for agencies. - [HawkSoft](https://www.lightspeedvoice.com/integration/hawksoft): Connect calls, notes, recording access, and client records with agency workflows. - [AgencyZoom](https://www.lightspeedvoice.com/integration/agencyzoom): Two-way call and text syncing with connected client activity and NOVA insights. - [QQCatalyst](https://www.lightspeedvoice.com/integration/qqcatalyst): Caller details, click-to-call, call activity, and recording access. - [EZLynx](https://www.lightspeedvoice.com/integration/ezlynx): Calling, client information, call documentation, and NOVA AI workflows. - [Momentum](https://www.lightspeedvoice.com/integration/momentum): Call pop-ups, call logging, recording links, and client activity in Momentum by NowCerts. - [Vertafore](https://www.lightspeedvoice.com/integration/vertafore): Overview of the AgencyZoom, AMS360, and QQCatalyst integrations. - [Acumatica](https://www.lightspeedvoice.com/integration/acumatica): Connect business calls, customer records, notes, recordings, and NOVA insights with Acumatica. - [Salesforce](https://www.lightspeedvoice.com/integration/salesforce): Caller information, call logging, recording access, and NOVA insights for sales and service teams. - [HubSpot](https://www.lightspeedvoice.com/integration/hubspot): Matching contact records, click-to-call, and communication activity logging. - [Redtail](https://www.lightspeedvoice.com/integration/redtail): Contact screen pops, click-to-call, call activity, and recording links for financial advisors. - [Wealthbox](https://www.lightspeedvoice.com/integration/wealthbox): Matching contact screen pops, timestamped call notes, and recording links. - [Xanatek](https://www.lightspeedvoice.com/integration/xanatek): Matching contact screen pops, timestamped call notes, and recording links. ## Industries - [Industry Solutions](https://www.lightspeedvoice.com/industries): Business communication solutions organized by industry. - [Insurance Agencies](https://www.lightspeedvoice.com/industries/insurance): Agency phone systems, AMS/CRM integrations, client communication, and NOVA AI. - [Financial Advisors](https://www.lightspeedvoice.com/industries/financial-advisors): Client communication and workflows connected with Redtail and Wealthbox. - [Home Services](https://www.lightspeedvoice.com/industries/home-services): Calling, scheduling, dispatch, and communication between office and field teams. - [Construction](https://www.lightspeedvoice.com/industries/construction): Communication for office staff, job sites, and mobile crews. - [Healthcare](https://www.lightspeedvoice.com/industries/healthcare): Business communication tools for healthcare teams. ## Provider Comparisons These are Lightspeed Voice's own provider comparisons. Refer to each page's review date and sources for feature, package, and pricing details. - [Lightspeed Voice vs. RingCentral](https://www.lightspeedvoice.com/compare/ringcentral): Compare the providers for business communication needs and evaluate Lightspeed Voice as a RingCentral alternative. - [Lightspeed Voice vs. Nextiva](https://www.lightspeedvoice.com/compare/nextiva): Compare the providers and explore Lightspeed Voice as a Nextiva alternative. - [Lightspeed Voice vs. Dialpad](https://www.lightspeedvoice.com/compare/dialpad): Compare the providers and explore Lightspeed Voice as a Dialpad alternative. - [Lightspeed Voice vs. 8x8](https://www.lightspeedvoice.com/compare/8x8): Compare the providers and explore Lightspeed Voice as an 8x8 alternative. - [Lightspeed Voice vs. Vonage](https://www.lightspeedvoice.com/compare/vonage): Compare the providers and explore Lightspeed Voice as a Vonage alternative. - [Lightspeed Voice vs. Bridge](https://www.lightspeedvoice.com/compare/bridge): Compare onboarding, insurance communication workflows, AI call insights, and package considerations. ## Partners - [Partners](https://www.lightspeedvoice.com/partners): Technology integrations, industry organizations, and referral and channel partnerships. - [Partner Program](https://www.lightspeedvoice.com/partners/partner-program): Partnership opportunities and program information. - [Deal Registration](https://www.lightspeedvoice.com/partners/deal-registration): Submit active partner sales opportunities. - [Deal Registration Terms](https://www.lightspeedvoice.com/partners/deal-registration-terms): Eligibility, approval, protection periods, and program conditions. ## Pricing and Contact - [Pricing](https://www.lightspeedvoice.com/pricing): Request a quote based on business needs. - [Book a Demo](https://www.lightspeedvoice.com/demo): Schedule a product demonstration. - [Contact](https://www.lightspeedvoice.com/contact): Sales and general inquiries. Phone: 877-978-6423. ## Support and Company - [Support](https://www.lightspeedvoice.com/support): Help resources, troubleshooting, setup guidance, and support contact options. - [Video Library](https://www.lightspeedvoice.com/videos): Product demonstrations, feature videos, integration guides, and tutorials. - [Our Company](https://www.lightspeedvoice.com/our-company): Company background, team, and service approach. - [Privacy Policy](https://www.lightspeedvoice.com/privacy-policy): Information handling and privacy practices. - [Terms of Service](https://www.lightspeedvoice.com/tos): Terms governing Lightspeed services. ## Optional - [Blog](https://www.lightspeedvoice.com/blog): Business communication articles and product education. - [News](https://www.lightspeedvoice.com/news): Company announcements and press coverage. - [VoIP Glossary](https://www.lightspeedvoice.com/glossary): Definitions of VoIP and telecommunications terms. - [Campaign Registry](https://www.lightspeedvoice.com/tcr): Business texting registration information and FAQs. - [Sitemap](https://www.lightspeedvoice.com/sitemap.xml): Additional public pages, industry subpages, partner resources, and policies.