Smarter Workflows with Lightspeed Voice and HawkSoft
Connect calls to customer records instantly — with HawkSoft’s only fully integrated API partner.
See How Agencies Use Lightspeed Voice Inside HawkSoft
Lightspeed Voice is the only fully integrated HawkSoft VoIP partner designed to sync calls, notes, recordings, and client details directly into the AMS.
Our phone integration handles all logging automatically so your agents move faster with zero manual entry.
This gives you the accuracy, speed, and visibility your HawkSoft workflows depend on every day.
Simplify Your Workflow with Lightspeed Voice and HawkSoft
Easily access customer data, manage orders and invoices, and track real-time performance!
Automatically sync calls, notes, recordings, and client details into HawkSoft.
Remove manual call documentation and eliminate missed information.
Speed up call handling with instant screen pops tied to the right HawkSoft record.
Keep every call organized with AI summaries, sentiment scoring, and compliance notes.
Let your team work faster with a phone system designed specifically for HawkSoft users.
Powerful AI Insights in Lightspeed Voice,
Ready for You in HawkSoft
NOVA handles transcription, summaries, and compliance tools on the Lightspeed Voice side, then pushes organized call details directly into HawkSoft.
Stay Ahead with Sentiment Insights
Spot risks, capture opportunities, and strengthen relationships with NOVA AI.
See How Every Call Really Went
Spot tone and sentiment shifts to understand what clients are feeling.
Know When Clients Need You
Get fast alerts when calls turn negative so your team can act instantly.
Automatically Sync Every Call Into HawkSoft
NOVA updates client records in HawkSoft the moment a call ends. No manual data entry. No missed details.
- Call summaries and sentiment sync into the client record automatically.
- Call recordings attach to the account without any extra steps.
- Notes, follow-up tasks, and key details are organized and ready for your team.
Why Agencies Choose Lightspeed Voice
Fast, reliable communication and automation built for insurance workflows.
#1 Rated Phone Service
Reliable performance and clear call quality that keeps your agency moving without downtime.
Award-Winning NOVA AI
Real-time transcription, summaries, and sentiment insights that help your team follow up faster and work smarter.
98% Customer Satisfaction
Responsive support from people who know agency operations and fix issues the moment they appear.
4.9 Star Google Rating
Proven trust across thousands of users who rely on Lightspeed every day.
FAQs
Frequently Asked Questions About HawkSoft + Lightspeed Voice. Can’t find the answer you’re looking for?
Please chat to our friendly team.
Please chat to our friendly team.
How does Lightspeed Voice integrate with HawkSoft?
Our system automatically syncs call logs, recordings, notes, and AI summaries directly into the correct HawkSoft client record with no manual entry.
Does Lightspeed Voice support HawkSoft Anywhere and cloud users?
Yes. The integration works seamlessly for both desktop and cloud environments, giving agents a consistent workflow anywhere.
What are the benefits of using a VoIP system built for HawkSoft?
You get faster call handling, complete documentation, fewer errors, and a fully connected workflow that reduces admin time and improves client service.
View our official HawkSoft integration page →
See Your Calls Flow Directly Into HawkSoft
We’ll walk you through how the integration works in your environment.
- Live walk through of the Lightspeed plus HawkSoft workflow.
