Turn every client call into actionable insight with NOVA AI
Transcribe, summarize, and analyze every conversation automatically. NOVA syncs results to your AMS or CRM, helping agencies save hours and protect client relationships.
Need more advanced insights? Explore NOVA Pro
Start with NOVA. Scale with NOVA Pro.
NOVA gives you the essential insights you need today.
NOVA Pro unlocks advanced analysis and automation to take you further.
NOVA Pro unlocks advanced analysis and automation to take you further.
NOVA
Powerful insights for every team
AI call summaries
Action items & next steps
Sentiment insights
CRM/AMS Sync
Basic search & filtering
Advanced analytics & custom queries
NOVA Pro
Advanced analysis. Greater impact.
Everything in NOVA
Custom summaries & call briefs
Success scoring & trends
Advanced search & filters
Automated follow-ups
Advanced analytics & custom queries
Ready for deeper insights and automation?
See what NOVA Pro can do for your team.
Recognized for AI Excellence
NOVA earned the 2025 Artificial Intelligence Excellence Award, recognizing our commitment to smarter, faster, and more reliable communication.
Trusted by Industry Leaders Using Lightspeed Voice®
Join these companies already enhancing their communication with NOVA. Ready to see what AI can do for your business?
"Lightspeed Voice has truly outdone themselves with NOVA, and it’s become an indispensable asset for our business. If you're serious about efficiency and client satisfaction, NOVA is a game-changer."
Jason Cass
Founder, Agency Intelligence
“That’s really why I love NOVA — it helps me avoid unnecessary callbacks, makes my calls more efficient, and even serves as a learning tool for my team.
Lance Broat
Venice Print Center
"We use it! It's amazing! Saves so much time taking notes."
Scott Gaspar
Advanced Systems Group, Inc.
Transform the Way You Work
Empower your team with AI that listens, learns, and delivers. NOVA helps you capture insights, reduce busywork, and create better outcomes with every interaction.
Capture Every Conversation with Confidence
NOVA simplifies call reviews with accurate transcripts, clear summaries, and compliance tools, ensuring organized and secure conversations.
Stay Ahead with Sentiment Insights
Spot risks, capture opportunities, and strengthen relationships with NOVA AI.
Spot Key Signals
Automatically detect sentiment trends and satisfaction drivers.
Know What to Address
Identify concerns before they impact client relationships.
Custom Success Score (NOVA Pro)
Define what a successful call looks like for your business and track it automatically across every conversation.
Automatically Sync Conversations to Your AMS/CRM
NOVA keeps your systems updated without the manual lift.
- When a call ends, NOVA instantly sends key details like sentiment, AI-generated summaries, and call recordings directly into your AMS or CRM.
- You get accurate context, clean documentation, and better visibility across your team, all without lifting a finger.
Available in NOVA Pro
Unlock advanced insights, automation, and customization with NOVA Pro!
Custom Summaries
Generate call summaries your way. Choose what to highlight and how they’re formatted.
Ask NOVA
Chat with your call data. Ask questions about any conversation and get instant, AI-powered answers.
AI-Generated Follow-Up Emails & Texts
Create ready-to-send follow-ups from call context, action items, and client details in one click.
Call Success Score
Define what success looks like and track performance across every call with customizable scoring.
Call Queries
Ask custom questions across all your calls and instantly find the answers you need.
Have Questions?
Get Answers.
Whether you’re curious about features, integrations, or pricing, we’ll get back to you quickly with the details you need to move forward.
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