Unified Communications for AMS360, AgencyZoom, and QQCatalyst

Name: Lightspeed Voice Vertafore Integration
Brand: Lightspeed Voice
Availability: InStock

Your VoIP, AI summaries, call recordings, and sentiment insights all flow straight into the system your agency uses. One platform that fits your workflow and keeps everything documented.

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See How Agencies Use Lightspeed Voice Inside Vertafore Systems

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Lightspeed Voice syncs calls, notes, recordings, AI summaries, tasks, and client details directly into AMS360, AgencyZoom, and QQCatalyst. No extra steps. No manual logging.

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NOVA AI organizes every call with summaries, sentiment scoring, highlights, and compliance-ready transcripts pushed into your AMS/CRM.

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Your team gets fast, accurate documentation across all three platforms so workflows stay clean, consistent, and ready for review.

Built for the Vertafore Systems Agencies Rely On

Whether you use AgencyZoom, AMS360, or QQCatalyst, Lightspeed Voice integrates directly with your platform. Everything lands where your team already works.

AgencyZoom Integration

This is a full two-way integration that syncs calls, texts, recordings, and notes across both platforms. Use AI tools like Smart Summaries and Sentiment Detection to surface key insights and simplify your next steps.

Two-way call & text sync
Call data and recordings added automatically
AI-generated summaries written to the right records
Smart sentiment scoring for cleaner customer insight

AMS360 Integration

Call details, recordings, and notes are automatically linked to the right client records in AMS360. See caller context instantly and eliminate time wasted on documentation or searching.

Call pop-ups with client data
Automatic sync of notes, recordings, and activity
AI tools like Smart Summaries and Sentiment Detection on each record

QQCatalyst Integration

Lightspeed Voice surfaces caller details and logs call activity inside QQCatalyst as it happens. Get access to call logs, recordings, summaries, and client sentiment without chasing down data.

Call pop-ups with client data
Automatic sync of notes, recordings, and activity
AI tools like Smart Summaries and Sentiment Detection on each record

AI Insights That Flow Into Your AMS/CRM

NOVA handles transcription, summaries, sentiment scoring, and compliance notes on every call. Clean, organized data syncs into the records inside your AgencyZoom, AMS360, or QQCatalyst environment.

Interface showing call recording and transcription with user Douglas Powe and prospect Chris Thompson discussing flood insurance coverage, positive sentiment highlighted, and detailed call summary.

Call recording and transcription interface showing an inbound call between user Douglas Powe and prospect Chris Thompson on 08/31/2025 at 9:53 AM with a positive sentiment. The transcript includes a conversation about adding coverage, sharing credit card information with PII redacted, and verifying details. Visual sentiment analysis bars for user and prospect are displayed below the transcript.

Spot Trends and Strengthen Accounts With Sentiment Insights

NOVA tracks tone and client frustration so your team can stay ahead of renewals, service issues, and churn. Insights land directly in AMS360, AgencyZoom, or QQCatalyst.

Blue icon of a pencil writing on a sheet of paper.

See How Every Call Really Went

Spot tone and sentiment shifts to understand what clients are feeling.

Purple robot head with round eyes, a smiling mouth, and an antenna on top.

Know When Clients Need You

Get fast alerts when calls turn negative so your team can act instantly.

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Automatic Sync Into Your AMS/CRM

Your system stays updated without manual effort.

Call details showing an inbound call on 08/28/2025 at 3:55 PM EST where Chad Mclain answered a call from 9414510440 lasting 5 minutes 26 seconds with positive sentiment and an AI summary about discussing home insurance.

CRM interface showing contact details for Chris Thompson and call, text, and note history with Douglas Powe.

CRM interface showing contact details for Chris Thompson, call and text interaction history with Douglas Powe including sentiment analysis and call recordings links.

NOVA updates your system the moment a call ends. Summaries, sentiment, and recordings land exactly where they belong in your AgencyZoom, AMS360, or QQCatalyst records. No copying. No typing.

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Why Growing Agencies Choose Lightspeed Voice

Fast, reliable communication and automation built for insurance workflows.

U.S. Based Support

Reliable performance and clear call quality that keeps your agency moving without downtime.

Industry-Leading AI Insights

Real-time transcription, summaries, and sentiment insights that help your team follow up faster and work smarter.

Built for Insurance Workflows

Integrations tuned for AgencyZoom, AMS360, and QQCatalyst.

4.9-Star Average Rating

Thousands of users rely on Lightspeed Voice every day.
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FAQs

Frequently Asked Questions About Vertafore + Lightspeed Voice. Can’t find the answer you’re looking for?
Please chat to our friendly team.

Does Lightspeed Voice offer voice recognition or AI tools for Vertafore systems?

Yes. Lightspeed Voice uses NOVA AI to transcribe calls, summarize conversations, capture sentiment, and record key highlights. These insights sync into AMS360, AgencyZoom, and QQCatalyst so teams always have structured, accurate notes without typing.

Can Lightspeed Voice integrate with AMS360, AgencyZoom, and QQCatalyst at the same time?

Absolutely. Lightspeed Voice is built to support all three Vertafore platforms. Calls, AI summaries, recordings, tasks, and notes attach to the correct client record automatically in whichever system your agency uses.

Does Lightspeed Voice support notifications, activity tracking, or follow-up tasks for Vertafore users?

Yes. NOVA AI identifies risks, missed details, and follow-up opportunities. Tasks, reminders, and activities can be pushed into AMS360, AgencyZoom, or QQCatalyst so your team never loses track of high-priority items.

See How Lightspeed Voice Works With Your Platform

Whether your agency runs AMS360, AgencyZoom, or QQCatalyst, we’ll walk you through exactly how call data and AI insights sync into your workflow.

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Unified Communications for AMS360, AgencyZoom, and QQCatalyst

Built for the Vertafore Systems Agencies Rely On

AI Insights That Flow Into Your AMS/CRM

Never Miss A Detail

Instant, Actionable Recaps

Automatic Privacy Protection