Unify Communications Across AgencyZoom, AMS360 & QQCatalyst

Power up your agency workflow with integrated VoIP, AI tools, call recording, and synced contact data. All directly inside the Vertafore platforms you already use.

How We Integrate with Vertafore

One platform. Three powerful integrations.

AgencyZoom Integration

This is a full two-way integration that syncs calls, texts, recordings, and notes across both platforms. Use AI tools like Smart Summaries and Sentiment Detection to surface key insights and simplify your next steps.

Two-way call & text sync
Real-time caller ID with contact match
Automatic sync of notes, recordings, and activity
AI tools like Smart Summaries and Sentiment Detection on each record

AMS360 Integration

Call details, recordings, and notes are automatically linked to the right client records in AMS360. See caller context instantly and eliminate time wasted on documentation or searching.

Call pop-ups with client data
Automatic sync of notes, recordings, and activity
AI tools like Smart Summaries and Sentiment Detection on each record

QQCatalyst Integration

Lightspeed Voice surfaces caller details and logs call activity inside QQCatalyst as it happens. Get access to call logs, recordings, summaries, and client sentiment without chasing down data.

Call pop-ups with client data
Automatic sync of notes, recordings, and activity
AI tools like Smart Summaries and Sentiment Detection on each record

Instant Client Information

No more wasting time searching for the right customer information. Lightspeed Voice gives you instant access to all the essential customer data you need when answering a call.

Smarter Conversations Inside Your Vertafore Platform

NOVA brings transcription, summaries, and compliance tools directly into your AMS and CRM.

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iPhone mockup

Stay Ahead with Sentiment Insights

Spot risks, capture opportunities, and strengthen relationships with NOVA AI.

Call Sentiment Analysis

Detect the tone expressed during customer interactions. Swiftly pinpoint negative sentiments, mitigate risks, and strengthen customer relationships.

Sentiment Alerts (COMING SOON)

Get notified the moment a call turns negative, allowing your team to act quickly and protect customer relationships.

Let’s Get Started

More About Lightspeed Voice

Discover why agencies and businesses choose Lightspeed Voice for reliability, innovation, and support.

#1 Rated Phone Service

Our reliable, user-friendly system makes staying connected easy.

Award-Winning NOVA AI

Enhance productivity, refine responses, and automate workflows efficiently.

98% Customer Satisfaction

Our clients know that we don't stop until you're happy.

4.9 Star Google Rating

We consistently score high marks with customers, check out our Google reviews!

100% U.S. Based Experts

No outsourced call centers, just dedicated U.S. professionals.

Dedicated Onboarding Team

Our onboarding team ensures a smooth setup, addressing questions and facilitating a seamless launch.

Ready to Transform Your Business Communication?

Fill out the form to schedule your demo and see how Lightspeed Voice with Applied Epic can streamline your communication.

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