Introducing NOVA Pro: Smarter Insights Coming Soon! 🚀👀

Get ready to supercharge your calls! The NOVA you know and love is getting an upgrade – NOVA Pro is coming soon with smarter, customizable insights, action items, and tools to help your team get more from every conversation.

• Custom Summaries - You decide what information matters most.
• Call Success Scores - Define what success looks like and see it in every call.
• Ask NOVA - Looking for more? Dig deeper into any call with just a simple ask.
• Actionable Follow-Ups - Auto-generate relevant texts, emails, and next steps.

These upgrades are designed to help your team spend less time logging calls and more time taking action. Stay tuned for updates and get ready to unlock the next level of NOVA AI! 🚀

→ Get Notified About NOVA Pro

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A Better Billing Experience is Here: Our New Billing Portal! ✨

We’re excited to introduce our new Lightspeed Voice Billing Portal – a simpler, more convenient way to manage your account. Billing contacts can now easily access account billing history and update payment methods all in one place through the Quantum Dashboard.

Action may be required: Registration is required to access the portal. Instructions have been sent directly to your Billing contact via email – please connect with them to ensure setup is completed.

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7 Cybersecurity Checks Every Business Should Do This Spring

Spring is in the air, and many businesses use this season to clear up clutter and refresh processes. But your cybersecurity environment deserves the same attention.

Cybercriminals often exploit simple gaps – weak passwords, outdated software, or untrained employees – to access business systems. Many incidents stem from basic oversights that routine security hygiene could prevent.

As you build your spring-cleaning to-do list, make sure to include a cybersecurity checkup – it can uncover hidden risks, strengthen defenses, and keep your organization prepare for evolving threats.

→ In our latest blog, explore the seven cybersecurity checks every organization should add to their spring cleaning checklist.

Learn How We Protect You

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Streamline Your Workflow with Lightspeed Voice + Salesforce

Every customer interaction holds valuable information – but when calls, texts, emails, and notes live in separate systems, your team wastes time on manual logging. With Lightspeed Voice’s fully integrated Salesforce solution, incoming calls trigger a pop-up with the caller’s record, and all calls, messages, and notes are logged automatically – keeping every interaction documented and your team focused on what matters most: your customers.

Watch the video below to see the integration in action and see how Lightspeed Voice and Salesforce simplify communication and streamline workflows.

→ Watch This Integration in Action

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Catch Us on The Road This Spring!

The new year is off to a busy start, and our spring tradeshow calendar is already filling up. We’ll be on the road connecting with agencies and businesses to talk VoIP, AI, and MSP solutions. Attending one of these shows? Stop by and see what’s new from the Lightspeed Voice team.

• Summit States Agency Group Conference (Great Falls, MT) - March 25-26
• Hawksoft User Group National Conference (Arlington, TX) - April 8-10
• NetVU Accelerate 2026 (Las Vegas, NV) - April 13-16
• International Door Expo (Las Vegas, NV) - April 16-17
• Agent Brokers United National Trade Show (Las Vegas, NV) - April 28-30

→ Check Out Our Schedule

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Share the Benefits & Save!

Unlock savings on your upcoming bill! Introduce a business associate to our services and enjoy up to one month free*. Seize this chance to save effortlessly by spreading the word about our services. It's effortless – encourage your colleagues to join us and relish the perks of being an esteemed customer. With our dependable and white glove services, satisfaction is guaranteed. Act now – begin referring today!

*Terms & Conditions Apply