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Grandstream GXP2130
A standard-but-powerful High-End IP phone that gives unprecedented flexibility and call control to a desktop. The GXP2130 v2 gives users the ability to easily monitor and control medium to high incoming call volume while providing an intuitive user experience.
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Grandstream GXP2135
A high-profile desktop phone built for the busy user. The GXP2135 is a sleek High-End IP phone that will bring higher levels of communication productivity to a network. Its modern design, high call capacity and rich functionality makes it the ideal choice for the call-intensive worker.
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HawkSoft
Give your team accurate, automated call logging and account updates so conversations never get lost in the workflow.
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HawkSoft Integration Setup
Connect HawkSoft for call pops, logging, and AI summaries
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Health Redirect
Provides advanced monitoring to determine if your offices may be experiencing a power or network service interruption and automatically redirects to a pre-determined location or number that you can configure.
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How does NOVA AI work?
NOVA automatically transcribes calls and provides AI summaries and insights. Enable it in your account settings to start getting post-call analysis and recommendations.
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How do I add users to my account?
Go to Admin Panel > User Management to add new team members. You can assign different permission levels and configure extensions for each user.
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How do I set up my CRM integration?
Connect your HawkSoft, AMS360, or other CRMs through the Orbit desktop app. Visit Settings > Integrations to get started with the setup wizard.
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How do I transfer a call on my desk phone?
For a cold transfer, dial Transfer, then the extension, then Transfer again — the call goes straight to that extension. For a warm transfer, dial Transfer, then the extension followed by #, which lets you speak with the receiving party first before completing the transfer.
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Hubspot
Popular CRM and marketing platform with tools for automation, campaigns, and inbound strategy.
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