Smarter Workflows with Lightspeed Voice and AMS360
Connect calls, clients, and conversations instantly inside AMS360 with Lightspeed Voice and NOVA AI.
No pressure, no obligation, quick walkthrough
See How Agencies Use Lightspeed Voice Inside AMS360
Caller details pop instantly when the phone rings, pulled directly from AMS360 records
Calls, notes, and recordings sync automatically into the correct client file without manual entry
AI summaries and sentiment insights added to every activity after each conversation
No double entry and no searching for documentation, everything lands in the right place
See This Inside Your AMS
Watch how calls, texts, notes, and client activity sync automatically inside your management system.
Simplify Your Workflow with Lightspeed Voice and AMS360
Easily connect call activity, client notes, and conversations without leaving AMS360.
Click to call from any client record inside AMS360
Automatic logging of calls and recordings to activity
Caller details displayed before you answer
Keep your team focused and follow up faster



Stay Ahead with Sentiment Insights
Spot risks, capture opportunities, and strengthen relationships with NOVA AI.
See Who Needs
Follow Up
Know which calls may require attention at a glance
Know When Clients
Are Frustrated
Get alerts when tone and language signal concern
Automatically Sync Every Call Into AMS360
NOVA captures call notes, recordings, and summaries, then delivers them directly into AMS360 without manual updates.



- Calls logged instantly into client activity
- See recordings, AI notes, and summaries in one place
- Notes always visible where your team already works
Why Agencies Choose Lightspeed Voice
Fast, reliable communication and automation built for insurance workflows.
#1 Rated Phone Service
Reliable performance and clear call quality that keeps your agency moving without downtime.
Award-Winning NOVA AI
Real-time transcription, summaries, and sentiment insights that help your team follow up faster and work smarter.
98% Customer Satisfaction
Responsive support from people who know agency operations and fix issues the moment they appear.

4.9 Star Google Rating
Proven trust across thousands of users who rely on Lightspeed every day.
FAQs
Common Questions About AMS360 + Lightspeed Voice. Can’t find the answer you’re looking for?
How does Lightspeed Voice work with AMS360?
Lightspeed Voice connects directly to AMS360 so calls, notes, recordings, and AI summaries appear automatically in the correct client record.
Do agents need to manually log calls?
No. Calls, notes, and recordings are logged automatically after each conversation.
Can I access recordings and summaries later?
Yes. Everything is saved inside AMS360 so your team can review any interaction at any time.
View our official AMS360 integration page →
See Your Calls Flow Directly Into AMS360
Watch your AMS360 workflow become faster and more organized automatically.
- Live walk through of the Lightspeed Voice plus AMS360 workflow.






