Find Users under Management > Account Settings to review user access and extension assignments, with administrator training and support guidance.
Overview
Administrators manage users and extensions from Management > Account Settings > Users. The Admin Essentials video introduces this area and the related account tools.
Prepare User Details
Have the new user's name, work email address, extension requirements, and intended devices ready. Confirm which features and permissions their role requires.
Review Users and Access
- Sign in to Lightspeed Voice with administrator permissions.
- Open Management > Account Settings > Users.
- Review the users and extension assignments for your office.
- Use the user-management options available to your account or contact Support for assistance adding a user.
Roles and Permissions
Review access to voicemail visibility, Listen, Whisper, and other features under Roles and Permissions. Assign access appropriate to the user's responsibilities.
Confirm Readiness
After the user is configured, confirm they can sign in and use the assigned extension and devices. If you need additional users, extension changes, or help completing setup, contact Support.
Related Training
Admin Essentials and Roles and Permissions.
Need More Help?
Email help@lightspeedvoice.com or call 941-564-3010.
