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Glossary

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Live Call Stats and Details

See at a glance your team's inbound and outbound call totals and who they’re currently on the phone with.

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Local Number Porting

The process of moving phone numbers from one service provider to another.

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LS Orbit Mobile App Tutorial

Make calls, manage voicemail, and stay connected with the LS Orbit mobile app

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LSP

The Losing Service Provider is the company that numbers are being ported away from.

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Messenger

With Lightspeed Voice's Messenger, you can keep all your text and email communication in one convenient location. Additionally, admins have the capability to access and view all Messenger communications.

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Messenger & Texting Guide

Send and manage customer text messages in the Lightspeed Voice Dashboard

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MMS

Multimedia Message service

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Mobile Network Operator (MNO)

A mobile network operator, abbreviated as MNO and sometimes also known as a carrier service provider, mobile phone operator, or mobile network carrier, is a telecommunications service provider organization that provides wireless voice and data communication for its subscribed mobile users.

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Momentum AMP

Deliver clean, organized call records to Momentum and help your team move faster between accounts.

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Momentum Integration Setup

Connect Momentum for call pops, logging, and AI summaries

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