Never miss a call.
Keep your team moving.
Book more jobs.
Powerful, self-serve product and growth analytics to
help you convert, engage, and retain more.
help you convert, engage, and retain more.
98%
Call Answer Rate
24s
Avg. Speed to Answer
+28%
Boosted Jobs
NOVA AI
AI that gets the job done so you can focus on what matters most.
NOVA handles the busywork so your team can respond faster, book more jobs, and keep customers happy.
Answered Calls
Never miss a customer.
Qualified Leads
Gathers key info and job details.
Books Jobs
Schedules on your calendar.
Sends confirmation
Text customers instantly.
More Jobs.
Happier Customers.
Less Busywork.
2.5x
More Jobs Booked
98%
Avg. Call Answer Rate
24/7
AI That Never Sleeps
BUILT FOR YOUR WHOLE TEAM
One communication system for your entire operation.
From the front desk to the job site, Lightspeed Voice keeps your office staff, dispatchers, and technicians connected on one reliable platform.
Office, mobile, and field teams in one system
Real-time updates and complete customer context
MISSED CALLS COST JOBS
Every missed call could be a job you never get back.
Home service customers call once. If you don't answer, they call someone else.
85%
of callers won't call back if you miss their call.
$3,000+
average job value you could lose.
1 missed call
could mean a full week of lost work.
STAY AHEAD WITH
Sentiment Insights
Spot issues, capture opportunities, and improve customer interactions.
See How Every Call Really Went
Spot tone and sentiment shifts to understand what clients are feeling.
Know When Clients Need You
Get fast alerts when calls turn negative so your team can act instantly.
WHY CHOOSE LIGHTSPEED VOICE
Built for home service.
Backed by real results.
We help home service businesses capture every call, streamline operations, and grow without missing a beat.
Office to Field Communication
Keep your team connected with clear, reliable communication anywhere.
Grow Without Limits
Add lines, locations, and team members as your grow, without the complexity.
Trusted & Reliable
99.99% uptime, enterprise -grade security, and US-based support you can count on.
4.9 Star Google Rating
Proven trust across thousands of users who rely on Lightspeed every day.
Trusted by businesses across the country
Join thousands of teams that rely on Lightspeed Voice their business running and their phones ringing.
FAQs
Frequently Asked Questions About
Lightspeed Voice for Service Teams
Lightspeed Voice for Service Teams
How does Lightspeed Voice support field teams?
Lightspeed Voice routes calls from your office to the right person in the field, so your team stays reachable on every job. Whether it’s a service call, install, or follow-up, customers always reach someone who can help.
Can my team use this on mobile devices?
Yes. Your team can call and text using your business number from their mobile phone. No need to share personal numbers, and everything stays tied to your business.
Does this work for multiple locations or teams?
Yes. You can manage multiple locations, teams, and users from one system. It’s built to scale as your business grows.
Will I miss calls if someone is unavailable?
No. Calls can be routed to other team members, groups, or backup lines automatically, so you don’t miss opportunities.
How quickly can we get set up?
Most teams can get up and running quickly. Setup is simple, and our U.S.-based support team helps you every step of the way.
See How It Works for Your Team
We’ll show you how Lightspeed Voice keeps your office and field teams connected, streamlines job calls, and fits into your construction workflows.
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