In the Lightspeed Voice Dashboard

Voicemail allows you to review messages left by callers when you're unavailable. From the Dashboard, you can listen to recordings, return calls, and manage messages directly from the interface. The notification bell alerts you when new voicemails or other system notifications are available, so you don't miss important activity.

On a Desk Phone

On supported desk phones, the envelope-shaped button accesses your personal voicemail. The first time you log in, you'll be prompted for a password — by default, this matches your extension number. You'll then be guided through recording your unavailable greeting and setting a new password.

Visual Voicemail and Shared Mailboxes

In LS Orbit, visual voicemail lets you review caller details, read a transcription, listen to a message, and reply by text. Use Select Extension to switch between the mailboxes your permissions allow you to access, including a general mailbox.

Access from a Phone

Dial *97 for your personal mailbox. Dial *98 and enter the mailbox number to access another mailbox.

Covering for a Coworker

With the appropriate permissions, you can access another employee's voicemail and forward messages to another user.

Need More Help?

Email help@lightspeedvoice.com or call 941-564-3010 for assistance.