Lightspeed Voice® Blog

We love to share our insights with our community. Read on to see what's been happening!

July Customer Newsletter

Explore the latest from Lightspeed, including Call Success Score with NOVA Pro, recent award recognition, cybersecurity insights, and more in our July Customer Newsletter.

7.30.2026

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Capture Critical Business Information from Every Call

From policy numbers to appointment times, vehicle information or addresses, NOVA Pro Call Queries automatically captures the data your team needs most – so you can spend less time searching and more time serving customers.

7.10.2026

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June Customer Newsletter

Summer is here, and we’re excited to keep helping you stay connected, productive, and ahead of the curve. Check out what's new at Lightspeed Voice this June!

6.25.2026

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Never Miss Another Call: A Better Way for Home Service Teams to Stay Connected

Every missed call is a potential missed job. Learn how home service businesses can keep teams connected in the field while gaining visibility into customer interactions, team performance, and missed opportunities.

6.11.2026

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May Customer Newsletter

Lightspeed launches NOVA Pro, Call Journey Reports, and more! Read more on the latest as we share whats new in our May Customer Newsletter.

5.28.2026

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The Hidden Gap Between Call Summaries and Real Action

Call summaries help capture conversations, but they don’t always drive action. Learn how businesses are turning everyday call data into actionable insights with customizable AI tools like NOVA Pro.

5.8.2026

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April Customer Newsletter

New AI capabilities, timely cybersecurity insights, and upcoming events – explore what’s new in this month’s Lightspeed Voice newsletter.

4.23.2026

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From Conversations to Insights: Using AI to Improve Customer Experience

Turn everyday customer conversations into actionable insights. Learn how AI captures, analyzes, and organizes interactions to improve follow-ups, enhance visibility, and deliver a more connected customer experience.

4.21.2026

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