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EZLynx Integration Setup

Support, Integrations, EZLynx, Setup

Connect EZLynx for automated call logging and AI-powered summaries

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Fax

Support, Fax, General

Send and receive faxes without a physical machine

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Find-me Follow-me

Call Forwarding, Phone Configuration, Definition

A useful feature that enables incoming calls to reach you regardless of your location, by simultaneously ringing multiple phones like your cell phone, home phone, and work phone.

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Google Chrome

Integrations, Productivity, Automation

Modern browser used to access and extend web-based business tools.

Supported Triggers

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Grandstream

Integrations, Telephony, Devices

Business communications hardware provider offering VoIP phones and UC devices.

Supported Triggers

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Grandstream GRP2615 Phone Guide

Support, Phone Configuration, Grandstream, Hardware

Buttons, transfers, conferencing, and voicemail on the GRP2615

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Grandstream GRP2615 Tutorial

Hardware, Desk Phones, Grandstream, Tutorial

Set up and use the core call features of the Grandstream GRP2615 desk phone

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Grandstream GRP2624 Tutorial

Hardware, Desk Phones, Grandstream, Tutorial

Set up and use the core call features of the Grandstream GRP 2624 desk phone

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Grandstream GXP2130

Hardware, Desk Phones, Grandstream

A standard-but-powerful High-End IP phone that gives unprecedented flexibility and call control to a desktop. The GXP2130 v2 gives users the ability to easily monitor and control medium to high incoming call volume while providing an intuitive user experience.

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Grandstream GXP2135

Hardware, Desk Phones, Grandstream

A high-profile desktop phone built for the busy user. The GXP2135 is a sleek High-End IP phone that will bring higher levels of communication productivity to a network. Its modern design, high call capacity and rich functionality makes it the ideal choice for the call-intensive worker.

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Downloads

Get the Orbit app on any device — desktop, iPhone, or Android

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Download LS Orbit for Mobile

Stay connected on the go with the LS Orbit Mobile App for calls, messaging, and real-time tools wherever you work.
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Download Orbit for Desktop

Stay connected with the softphone and sync data between Lightspeed Voice and your software.

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Integrations How-to

Frequently Asked Questions

Quick answers to common questions

How do I set up my CRM integration?

Connect your HawkSoft, AMS360, or other CRM through the Orbit desktop app under Settings > Integrations. Supports auto call logging, NOVA AI summaries, and contact sync.

How do I configure call forwarding?

Set up unconditional, busy, no-answer, or time-based forwarding rules in your user portal under Call Settings. Forward to mobile, another extension, or voicemail.

How does NOVA AI work?

NOVA transcribes every call in real time, generates a plain-language summary, identifies action items, and syncs everything to your CRM automatically.

How do I add users to my account?

Go to Admin Panel > User Management and click + Add User. Assign a role (User, Supervisor, or Administrator), set an extension, and send a welcome email invite.

What phones are supported?

We support Grandstream (GRP/GXP series), Yealink (T3x/T4x/T5x), and Poly (VVX/Trio) desk phones, plus the Orbit desktop app for Windows/macOS and mobile app for iOS/Android.

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