A Private Branch Exchange, also known as a PABX or Private Automatic Branch Exchange, is a telephony system that works as a customer's premises through trunk lines. Initially, PBXs were like a small telephone company switchboard, where users would rely on an operator to handle incoming and outgoing calls with the Public Switched Telephone Network (PSTN). However, users can now dial directly without an operator, and computer telephony platforms like automated attendants can also automatically route incoming calls.

Manage shared and personal contacts in the Lightspeed Voice Dashboard

Transferring an existing phone number from one carrier/provider to another is called number porting.

Network performance refers to the efficiency of a network, including its applications, hosts, and infrastructure devices, in delivering traffic with minimal delay and maximum availability.

Keep client details complete with call logs, recordings, and automated summaries tied to each account.

Supported Triggers

QQCatalyst Feature

QQCatalyst Integration

Connect QQCatalyst for call pops, logging, and communication history

QQCatalyst Integration

Long-standing advisor CRM focused on compliant workflows and integration with planning tools.

Supported Triggers

Redtail Feature

Redtail Integration

Route inbound calls to the right team automatically

Control what each user can see and do

Enterprise CRM platform with deep customization and integration options.

Supported Triggers

Salesforce Feature

Salesforce Integration